Elan Core Module Update
Please read the following very carefully. Prior to updating your system, we will make a backup of your current configuration and core module. We will then apply the update. Please be aware that new updates can sometimes break old integration. There is always a risk that something which was working before will no longer work afterwards. While this isn’t common, please know that the risk.
In that case that integration is broken after a core module update, there are options available to you. The recommended option would be to purchase additional programming hours to rectify the situation on the new version. If you choose to forego the additional hours, we will restore the backup we made prior to the core module update at no cost. There are no refunds after an update has been applied, even if the backup must be restored..
Please allow up to 3 business days to complete the update.